Tourism and Hospitality Management Diploma
As Hospitality is a major sector of the Tourism industry; this program is designed to give students all the knowledge and skills needed to be part of one of the largest employments and revenue sectors in the world.
The Tourism and Hospitality Management Diploma program consists of 16 courses offered in 48 weeks of academic studies delivered in a total duration of 960 hours (20 hours per week) using many live examples from the industry along with case studies and projects to give the students a realistic understanding and insight in many of the fields that make up Tourism and Hospitality; students learn the concepts and skills related to the tourism, hotels and restaurant operations, marketing and development; this includes food service, financial analysis, accounting, front and back office operations Tourism management, development and marketing as well as the interrelation between hospitality and tourism.
Note: This program is currently under review by the Private Training Institutions Branch (PTIB). We are currently accepting enquiries for this program but not applications at this time. Program start dates and application information will be available in the near future.
|Fees apply to all locations at which the program is offered.|
Upon completion of the program, students will be prepared to demonstrate the following:
- Knowledge of the Tourism and the hospitality industries.
- Recognize/Explain the classification of the various operations in the fields of tourism, hospitality and travel.
- Thorough knowledge of food and beverage service operations.
- Use computer applications in the hotel Front Office and Food & Beverage POS System.
- Participate/assist in the operation of different departments in hotels/resorts, including rooms, food & beverage & Marketing.
- Perform duties of the various front of house positions in food & beverage with a good understanding of standard operations.
- Explain the hotel/resort front and back of house departments and their roles in a successful hospitality operation.
- Explain the concept of Tourism General Policy.
- Demonstrate knowledge of the various tourism products and their operation including your own city and their effect on travellers.
- Design a marketing plan for Tourism and Hospitality sectors.
- Explain different dynamics of the tourism and hospitality industry sectors and their day-to-day operations.
- Demonstrate knowledge of the interrelationship between Tourism and Hospitality and their effect on economies.
- Explain the role of Tourism Development and Cycles.
Students must provide a high school diploma or meet the age requirements of 18 or above, and provide proof of one of the following English Proficiency requirements:
- For domestic students, a minimum grade 10 English, or
- For English as a second language students, English proficiency ability (one of the following):
- IELTS 6.0 (with no band test score less than 5.5), OR
- Canadian English Language Proficiency Index (CELPIP) 6.0, OR
- Cambridge English Scale: score of 150 or higher OR
- Cambridge English: Advanced score of grade C, OR
- Cambridge English: Business Vantage score of grade C, OR
- TOEFL score of at least 45
- TOEIC score of at least 605
- Duolingo English Test Score of 80 or higher
- Students must also provide confirmation of mature student status (19 years or older on the first day of classes) or if under 19, evidence of Grade 12 completion or equivalent.
Tourism Sector: Tour Companies and Convention and Visitor Bureau
Convention Centres: Banquets Captain, Server, Bus Person, Bartender
Hospitality Sector: Hotel’s Rooms’ Division, Front Office, and Reservation
Hotels’ Food & Beverage: Restaurants, Lounge, Banquets, in-room dining
Restaurants and Cafes: Barista, Cashier, Server, Bus-Person, and Host
Note: This program is currently under review by the Private Training Institutions Board (PTIB). We are currently accepting enquiries for this program but not applications at this time. Program start dates and application information will be available in the near future.