Tourism And Hospitality
Management Diploma
As Hospitality is a major sector of the Tourism industry, this program is designed to give the students all the knowledge and most of the skills to be part of one of the world’s largest employment and revenue sectors. The Tourism and Hospitality Management Diploma delivers many live examples from the industry along with case studies and projects to give the students a realistic understanding and insight into many of the fields that make up Tourism and Hospitality; students learn the concepts and skills related to the tourism, hotels, and restaurant operations, marketing and development; this includes food service, financial analysis, accounting, front and back office operations Tourism management, development, and marketing as well as the interrelation between hospitality and tourism.
PTIru Approved
This program has been approved by the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Post-Secondary Education and Future Skills
Program Hours: Program Weeks: Program Months: | Delivery Method: Campus:
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Domestic Fees Tuition: Application Fee: Administrative Fee: Textbooks Fee: Other Fee: Assessment Fee: | International Fees Tuition: Application Fee: Administrative Fee: Textbooks Fee: Other Fee: Assessment Fee: |
* For full tuition breakdown please contact us
60 Hours – Hospitality Today: An Introduction
Introduces the fundamentals of the hospitality industry, covering core concepts, historical context, and current trends shaping the field.
60 hours – Hospitality Facilities Management and Design
Explores the design, planning, and management of hospitality facilities, emphasizing how layout and maintenance impact guest satisfaction and operational efficiency.
60 hours – Supervision in the Hospitality Industry
Focuses on the principles and best practices of hospitality supervision, including team management, communication, and problem-solving in hospitality settings.
60 hours – Hotel and Restaurant Accounting
Covers basic accounting principles as applied to hotel and restaurant management, equipping students with skills to manage financial records, budgeting, and cost control.
60 hours – Managing Service in Food and Beverage Operations
Provides knowledge of food and beverage service, including dining room operations, menu planning, and maintaining high standards in service delivery.
60 hours – Managing Housekeeping Operations
Examines housekeeping management, including cleanliness standards, inventory management, and team coordination to maintain a welcoming environment.
60 hours – Managing Front Office Operations
Teaches front office operations, including guest check-in/check-out reservations, and customer service, with a focus on efficiency and guest experience.
60 hours – Revenue Management
Focuses on revenue maximization strategies through room pricing, occupancy forecasting, and inventory management, emphasizing data-driven decision-making.
60 hours – Managing Hospitality Human Resources
Covers HR management practices tailored to the hospitality industry, including recruitment, training, and fostering a positive work environment.
60 hours – Security and Loss Prevention Management
Examines safety protocols and loss prevention strategies in the hospitality industry, covering guest and employee security, crisis management, and theft prevention.
60 hours – Hospitality Sales and Marketing
Introduces sales and marketing strategies specific to the hospitality sector, teaching students how to attract and retain guests through effective promotional campaigns.
60 hours – Convention Management & Service
Explores the organization and management of conventions and events, covering planning, logistics, and client services for successful event execution.
60 hours – Tourism: The Business of Hospitality and Travel
Provides a comprehensive view of the tourism industry, covering its impact on the economy, traveller behaviour, and its relationship with hospitality.
60 hours – Essentials of Tourism
Focuses on the fundamentals of tourism, including key concepts, industry terminology, and the roles of various stakeholders in the travel sector.
60 hours – Tourism Planning
Teaches the principles of tourism planning, examining sustainable practices and strategies for developing tourism infrastructure.
60 hours – Marketing for Hospitality and Tourism
Covers marketing approaches tailored to hospitality and tourism, equipping students with skills to develop targeted campaigns for various market segments.
1. What is the primary focus of the Tourism and Hospitality Management program?
The program provides a comprehensive understanding of the tourism and hospitality industry, focusing on areas such as customer service, event management, travel trends, and sustainable practices.
2. What topics will the program cover?
The program covers a broad range of topics, including customer service excellence, tourism marketing strategies, hotel and restaurant management, event planning, cultural tourism, and sustainability practices in the industry.
3. Can I specialize in a specific area of tourism and hospitality?
Yes, while the program offers a broad curriculum, you will have opportunities to specialize in areas such as hotel management, event planning, ecotourism, and cultural tourism, depending on your interests.
4. What kind of career opportunities can I pursue after completing this program?
Graduates can pursue various roles, including hotel manager, event coordinator, travel consultant, hospitality manager, and more. With the skills acquired, you’ll be well-equipped to work in hotels, resorts, event planning companies, travel agencies, and other hospitality-related businesses.
Upon successful completion of this program, students will be able to demonstrate the following:
- Knowledge of the Tourism and Hospitality industries.
- Recognize/Explain the classification of the various operations in the fields of tourism, hospitality, and travel.
- Thorough knowledge of food and beverage service operations.
- Use computer applications in the hotel Front Office and Food & Beverage POS System.
- Participate/assist in the operation of different departments in hotels/resorts, including rooms, food & beverage, and Marketing.
- Perform duties of the various front-of-house positions in food & beverage with a good understanding of standard operations.
- Explain the hotel/resort front and back of house departments and their roles in a successful hospitality operation.
- Explain the concept of Tourism General Policy.
- Demonstrate knowledge of the various tourism products and their operation including your city and their effect on travelers.
- Design a marketing plan for the Tourism and Hospitality sectors.
- Explain the different dynamics of the tourism and hospitality industry sectors and their day-to-day operations.
- Demonstrate knowledge of the interrelationship between.
- Tourism and Hospitality and their effect on economies.
- Explain the role of Tourism Development and Cycles.
Admission Requirements:
- Students are required to be 19 years of age prior to the start of the program or possess a high school diploma (or equivalent), and provide evidence of one of the following English proficiency requirements:
- Completion of grades 9-11, including English 10 with a grade of ‘C’ or higher from a country where English is one of the principal languages, or
- Completion of 2 years of full-time post-secondary education at an accredited institution where English is the language of instruction, or
- Provide verified results for one of the English language proficiency tests listed below. Test results must be dated no more than two years before the start date of the program:
- International English Language Testing System (IELTS) Academic – Minimum overall score of 5.5.
- Test of English as a Foreign Language (TOEFL) IBT – Minimum overall score of 46.
- Canadian Academic English Language Assessment (CAEL) – Minimum overall score of 40.
- Canadian English Language Proficiency Index Program (CELPIP) Listening 6, Speaking 6, Reading 5, and Writing 5.
- Duolingo English Test (DET) – Minimum overall score of 95.
- Pearson Test of English (PTE) Academic – Minimum overall score of 43.
- Cambridge English Qualifications: B2 First exam (FCE) – Minimum overall score of 160 or “C”.
- Cambridge Linguaskill – Minimum overall B2 level.
- LANGUAGECERT Academic – Minimum overall B2 level.
- The Michigan English Test (MET) – Minimum overall B2 level.
- iTEP Academic – Minimum overall score of 3.5.
- EIKEN – Minimum placement of Grade Pre-1.
Upon successful completion of this program, students can expect to work as:
- Sales Representative
- Hotel Clerk
- Tour Guide
