Tourism And Hospitality
Management Program
This program is designed to give the students all the knowledge and most of the skills to be part of one of the largest employment and revenue sectors of the world.
Students learn the concepts and skills related to tourism, hotels and restaurant operations, marketing and development; this includes food service, financial analysis, accounting, front and back-office operations, Tourism management, development and marketing as well as the interrelation between hospitality and tourism.
PTIru Approved
This program has been approved by the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Post-Secondary Education and Future Skills
Program Hours: Program Months: | Program Weeks: |
- Computer Essential Skills
- Hospitality Today: An Introduction
- Hospitality Facilities Management and Design
- Supervision in the Hospitality Industry
- Hotel and Restaurant Accounting
- Managing Service in Food and Beverage Operations
- Managing Housekeeping Operations
- Managing Front Office Operations
- Revenue Management
- Managing Hospitality Human Resources
- Security and Loss Prevention Management
- Hospitality Sales and Marketing
- Convention Management & Service
- Tourism: The Business of Hospitality and Travel
- Essentials of Tourism
- Tourism Planning
- Marketing for Hospitality and Tourism
- Indigenous Tourism and Hospitality
- Introduction to Artificial Intelligence
- Career and Employment Skills
What is tourism and hospitality management?
Tourism and hospitality management focuses on planning, coordinating, and delivering services in areas such as travel, accommodations, food service, and guest experiences.
What types of roles exist in the tourism and hospitality industry?
The tourism and hospitality industry includes roles in hotel operations, tourism services, event coordination, customer service, and management positions.
What skills are important for success in tourism and hospitality management?
Important skills include communication, organization, leadership, problem-solving, adaptability, and strong customer service abilities.
Is tourism and hospitality a growing career field?
Yes. Tourism and hospitality continue to be important global industries, offering a wide range of career opportunities.
Is this program suitable for individuals who enjoy working with people?
Yes. The Tourism and Hospitality Management Diploma is ideal for individuals who enjoy interacting with guests and providing service-focused experiences.
Upon successful completion of this program, students will be able to:
- Gain knowledge of the Tourism and the hospitality industries
- Recognize/Explain the classification of the various operations in the fields of tourism, hospitality, and travel
- Demonstrate thorough knowledge of food and beverage service operations
- Use computer applications in the hotel Front Office and Food & Beverage POS System
- Participate/assist in the operation of different departments in hotels/resorts, including rooms, food & beverage & Marketing
- Perform duties of the various front of house positions in food & beverage with a good understanding of standard operations
- Explain the hotel/resort front and back of house departments and their roles in a successful hospitality operation
- Explain the concept of Tourism General Policy
- Demonstrate knowledge of the various tourism products and their operation including your own city and their effect on travelers
- Design a marketing plan for Tourism and Hospitality sectors
- Explain different dynamics of the tourism and hospitality industry sectors and their day-to-day operations
- Demonstrate knowledge of the interrelationship between Tourism and Hospitality and their effect on economies
- Explain the role of Tourism Development and Cycles.
- Draft an appropriate resume and cover letter
- Create, Navigate and Work with Your Document in MS Word and MS Excel
- Explain how tourism and hospitality can support reconciliation and Indigenous self-determination
- Identify AI applications used in tourism and hospitality
- Analyze how AI enhances guest experiences and operational efficiency within hotels, travel services, and event management.
Admission Requirements:
- Students are required to be 19 years of age prior to the start of the program or possess a high school diploma (or equivalent), and provide evidence of one of the following English proficiency requirements:
- Evidence that 3 years of full-time secondary education (Grades 8- 12), or 2 years if the Grades are 10, 11, or 12, have been successfully completed in the program’s language of instruction in a country where the language of instruction is one of the principal languages, or
- Completion of 2 years of full-time post-secondary education at an accredited institution where English is the language of instruction, or
- Provide verified results for one of the English language proficiency tests listed below. Test results must be dated no more than two years before the start date of the program:
- International English Language Testing System (IELTS) Academic – Minimum overall score of 5.5
- Test of English as a Foreign Language (TOEFL) IBT – Minimum overall score of 46
- Canadian Academic English Language Assessment (CAEL) – Minimum overall score of 40
- Canadian English Language Proficiency Index Program (CELPIP) Listening 6, Speaking 6, Reading 5, and Writing 5.
- Duolingo English Test (DET) – Minimum overall score of 95
- Pearson Test of English (PTE) Academic – Minimum overall score of 43
- Cambridge English Qualifications: B2 First exam (FCE) – Minimum overall score of 160 or “C”
- Cambridge Linguaskill – Minimum overall B2 level
- LANGUAGECERT Academic – Minimum overall B2 level
- The Michigan English Test (MET) – Minimum overall B2 level
- iTEP Academic – Minimum overall score of 3.5
- EIKEN – Minimum placement of Grade Pre-1
Upon successful completion of this program, students can expect to work as:
- Tourism Sector: Tour Companies and Convention and Visitor
- Bureau Convention Centers: Banquets Captain, Server, Bus Person, Bartender
- Hospitality Sector: Hotel’s Rooms’ Division, Front Office, and Reservation
- Hotels’ Food & Beverage: Restaurants, Lounge, Banquets, in-room dining
- Restaurants and Cafes: Barista, Cashier, Server, Bus-Person, and Host
