Social service &
Community Support Worker

Program Description

This program prepares graduates for a career in Community Support Worker and related occupations in the Social service sector. The graduates gain strong theoretical and hands-on practical skills required to confidently support programs for persons with disabilities, shelters for persons with mental health and substance abuse issues, and a wide range of social service and community support occupations.


Throughout the program, you will delve into the foundations of social work, learning about human behavior, psychology, and the dynamics of diverse communities. Under the guidance of experienced instructors, you’ll develop a deep understanding of social issues, including poverty, mental health, addiction, and homelessness, while exploring strategies to empower individuals and connect them with vital resources.

As the program progresses, you’ll gain practical experience through field placements, immersing yourself in real-world scenarios and applying your learning to support individuals facing various challenges. You’ll develop strong communication and counseling skills, learning to provide emotional support, advocacy, and referrals to community services.

PTIB Approved

Social Service and Community Support Worker Diploma was reviewed and approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Post-
Secondary Education and Future Skills.

Is a Career in Social Service and Community Support Right For You?

Take the Kootenay Columbia College “Social Service and Community Support Career Training Readiness Quiz”

This fun, online quiz takes 3 minutes to complete and you’ll get a personalized report. Identify your strengths and social style plus the training and positions you’re best suited for.

Get Your Social Service and Community Support Career Training Readiness Score Now >>

Program Length:

140 Hours

Program Hours:

Delivery Method:

Domestic Fees


Application Fee:

Administrative Fee:

Textbooks Fee:

Other Fee:

Assessment Fee:



International Fees


Application Fee:

Administrative Fee:

Textbooks Fee:

Other Fee:

Assessment Fee:



* For full tuition breakdown please contact us

38-Week Social Service & Community Support Worker Program

60 hours Essential Skills

40 hours Ethics Fundamentals

40 hours Psychology Fundamentals

60 hours Addiction Fundamentals

60 hours Mental Health Fundamentals

40 hours High Risk Populations

60 hours Introduction to Pharmacology

40 hours Interviewing and Counselling Methods

40 hours Intake and Discharge Planning

20 hours Resources and Networking

20 hours Writing for Social Services

20 hours Self-Care for Workers

80 hours Business Communications


20 hours Certifications (First Aid/CPR, NVCI, SPT)


140 hours Practicum Placement

* For full credit breakdown please contact us

1.  What are my career pathways?


With experience, social service and community support workers can advance to supervisory roles, specialize in areas like child welfare or addiction counseling, or pursue further education in social work or related fields.



2. What does holistic support look like?


Social service workers address a range of issues, including mental health, addiction, homelessness, domestic violence, and family dynamics, fostering comprehensive well-being.


3. What are the work settings like?


Social service and community support workers can be employed in various settings, including community centers, shelters, schools, correctional facilities, healthcare agencies, and nonprofit organizations.


4. What do Social Service and Community Support Workers advocate?


They advocate for individuals and families facing social, economic, and emotional challenges, ensuring their voices are heard and their rights are protected.

Explore Related

Other Programs