Medical Office
Assistant
Embark on a transformative career path in the healthcare industry with our intensive 25-week Medical Office Assistant Program. Designed to equip you with the essential skills and knowledge needed to excel in administrative roles within medical settings, this comprehensive program offers a fast-track route to a rewarding and impactful career.
Throughout the program, you’ll dive into a diverse range of topics, from medical terminology and patient communication to office management and electronic health records. Guided by experienced instructors, you’ll develop proficiency in handling administrative tasks, scheduling appointments, managing patient records, and ensuring the smooth functioning of medical offices and clinics.
With hands-on exercises and a 2-week practicum, you’ll gain real-world experience that prepares you for the dynamic demands of the healthcare environment.
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Program Length:
| Delivery Method: Campus: |
Domestic Fees Tuition: Application Fee: Administrative Fee: Textbooks Fee: Other Fee: Total: | International Fees Tuition: Application Fee: Administrative Fee: Textbooks Fee: Other Fee: Total: |
* For full tuition breakdown please contact us
80 hours Computer Essential Skills
60 hours Business Communications
80 hours Medical Terminology
40 hours Healthcare Office Procedures
50 hours Medical Health Records
40 hours Medical Transcription and Typing Skills
40 hours Medical Billing
20 hours Career and Employment Skills
10 hours Certifications – First Aid, WHMIS
80 hours Practicum Placement
* For full credit breakdown please contact us
Medical office assistants work in a variety of healthcare settings, including hospitals, clinics, physician offices, and specialized medical facilities.
2. What role does a Medical Office Assistant play?
They play a pivotal role in the smooth operation of medical practices by managing appointments, maintaining patient records, handling billing and insurance claims, and coordinating administrative tasks.
3. What kind of career growth can I expect?
With experience, medical office assistants can take on specialized roles, such as medical transcription, medical billing, or office management, and advance their careers within the healthcare industry.
Upon successful completion of this program, students will be able to:
- Apply and understand commonly used healthcare terminology.
- Utilize current computer applications such as Microsoft Word, Microsoft Excel, PowerPoint and Outlook
- Transcribe medical letters and reports.
- Understand administrative components and features of electronic medical records
- Follow office protocol relating to professionalism, confidentiality, communication, and dispute resolution.
- Practice empathic listening and customer service skills when communicating with patients or clients.
- Handle difficult clients.
- Manage incoming and outgoing mail (postal and electronic)
- Understand and utilize office procedures for scheduling appointments, maintaining appointment records, receiving office calls.
- Understand and utilize procedures for answering, transferring, and screening office calls.
- Understand and utilize billing procedures for various offices.
- Understand Release of Information Regulations.
Admission Prerequisites:
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Students must provide a high school diploma or meet the age of 19 or above, and provide proof of one of the following English Proficiency requirements:
- Students whose first language is English must provide evidence of minimum grade 10 English completion OR be at least 19 years of age or older.
- Students whose first language is not English must provide evidence they have successfully completed Grade 12 at an English-speaking institution OR complete one of the following English proficiency ability tests:
– IELTS 6.0, OR
– CELPIP 6.0, OR
– TOEFL score of at least 45, OR
– TOEFL iBT score – 78 or higher, OR
– TOEFL Paper score – 546 or higher, OR
– CELPIP score – 7 or higher, OR
– PTE score – 51 or higher, OR
– CAEL score – 50 or higher, OR
– CLB score – 7 or higher, OR
– Duolingo score – 95 or higher, OR
– Successful completion of a three-credit academic
– English Course from a Canadian accredited post- secondary institution with a minimum grade of C, OR
– Kootenay Columbia College IAP Exam with a minimum of 65%
Upon successful completion of this program, students can expect to work in:
- Private and public medical clinics,
- Hospitals, and
- Allied health practitioner clinics as a Medical Office Assistant.
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This program will prepare students to work in private and public medical clinics, hospitals, and allied health practitioner clinics as a Medical Office Assistant.
